REMOTEi & Your Rights

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At REMOTEi, we believe remote proctoring and digital testing, training, and education are unique from traditional, in-person learning and assessment. And because of that, we believe students and test takers have certain rights and expectations that they are receiving the highest quality, most secure digital education and testing experience.

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You have the right to expect a seamless, error-free testing experience.

We know that you’ve put in a lot of time and effort in preparing for your exams, and we believe your testing platform shouldn’t add stress to an already stressful situation. Your REMOTEi experience will be intuitive, easy-to-use, and seamless — so you can focus on what’s important: your exam.

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You have the right to expect that your personal information is protected.

Working with our clients (your educational institution or testing authority), we ensure that REMOTEi requests and uses the bare minimum of your personal information needed to properly administer your exam.

Your personal info and testing performance data do not sit with REMOTEi, providing you with the most secure exam experience available.

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You have the right to expect a fair and accessible exam experience.

REMOTEi is the only digital testing platform that provides remote, in-person assistance to test takers and students who need specialized accommodations. Accessibility is a fundamental mission for our company, and with REMOTEi, you will have a fair and secure exam experience, regardless of any special needs or disabilities.

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You have the right to expect that your work is presumed to be honest.

Remote testing doesn’t have to start with the assumption that everyone is cheating. We work with your educational institution or testing authority to ensure the fairest, most secure exam administration possible. And our exclusive security features detect and verify any anomalies to determine that everyone is playing by the rules.

With REMOTEi, you will have the fairest opportunity to perform your best work.

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You have the right to receive assistance when you need it.

Remote testing doesn’t mean testing alone. With REMOTEi, proctors and our support team are standing by to answer your questions or help you through any issues you’re experiencing.

You will have the support you need to successfully complete your exam.

Questions?

For any questions regarding your rights, personal information or our policies, contact:

REMOTEi
9707 Key West Avenue
Suite 110
Rockville, MD 20850
1-866-761-8866
go@remotei.com